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Troy officials encourage residents to take precautions to prevent freezing of household pipes

February 12, 2016

Media Contact: John Salka, Deputy Director of Public Information
(518) 279-7131 / [email protected]

Troy officials encourage residents to take precautions to prevent household pipes from freezing

TROY, NY – In response to extreme cold temperatures being felt throughout the region, city officials are reminding Troy residents about the potential for frozen pipes in residential and business properties. Property owners and renters are being asked to be vigilant and take steps to protect their businesses, homes and apartments.

“Periods of extreme cold weather have the potential to create significant problems for residents’ interior water pipes,” said Mayor Patrick Madden. “We want to encourage residents to be proactive to avoid the inconvenience of no running water, or the financial burden of damaged pipes.”

According to the American Red Cross, there are three common causes of frozen pipes:

  • Rapid drop in temperature
  • Poor insulation
  • Thermostats being set too low
Residents are being asked to consider the following preventative measures:
  • Keep your thermostat set to the same temperature for both day and night, even if you are not home;
  • Make sure your garage door and other exterior doors are closed;
  • Open hot & cold faucets to a slow drip;
  • Keep kitchen and bathroom cabinet doors open to allow heat to reach uninsulated pipes near exterior walls (remove any household cleaners and chemicals out of the reach of children); and
  • Know the location of your internal shut off valves in case of a leak or frozen pipe.

Should an individual realize that a pipe is frozen, he or she should keep the faucet(s) open and call a plumber immediately.


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