Contact Us Thank you for visiting the City of Troy’s website. If you have a general question or billing concern, you may use the form below to send an email to a specific department at City Hall. For a quicker response, we recommend you contact the department directly. You can find a list of department numbers in our Department Directory. We also recommend you check the How Do I page for answers to questions you may have. Please visit our Online Services page to submit a request for service to the Department of Public Works or to report an issue to the Department of Public Utilities. Use these forms for: Change of Address FormCode Enforcement Complaint Form (Use form below for questions and inquiries only) Name* First Last Email PhoneSubject*BillingQuestionConcernCommentDepartment*If the department you wish to contact is not listed, please contact them directly by phone.Billing (Property/School)Billing (Trash)Billing (Water)Building PermitsCity Assessor (Property Info)City Clerk (Licenses/Permits)Code Enforcement Questions & Inquires Only (Use link above for violation complaints)Economic DevelopmentEngineering DepartmentFinance (Comptroller)Housing & Community DevelopmentMayor’s OfficeOffice of General Services (Please include house or building address with message)Parking (Billing, Permits, Ticket Disputes)Parking (Maintenance & Repairs)PlanningParks & RecreationParks & Recreation (Youth Services)PurchasingSpecial EventsVital Records (Birth/Death)Message*IMPORTANT: If your concern is pertaining to an address please include it with your message.ATTENTIONEmailThis field is for validation purposes and should be left unchanged.