Contact Us

Thank you for visiting the City of Troy’s website. If you have a general question or billing concern, you may use the form below to send an email to a specific department at City Hall.

For a quicker response, we recommend you contact the department directly. You can find a list of department numbers in our Department Directory. We also recommend you check the How Do I page for answers to questions you may have.

Please visit our Online Services page to submit a request for service to the Department of Public Works or to report an issue to the Department of Public Utilities.

Use these forms for:

Change of Address Form
Code Enforcement Complaint Form (Use form below for questions and inquiries only)


  • If the department you wish to contact is not listed, please contact them directly by phone.
  • IMPORTANT: If your concern is pertaining to an address please include it with your message.
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