Coronavirus (COVID-19)

Update: Nov. 20, 2020


TROY CITY HALL IS CLOSED TO THE PUBLIC
In person service by appointment only

City Services


What You Need to Know
    • City Hall remains closed to the public until further notice.
    • Non-essential City services are limited to online, mail, and phone. Certain non-essential services will be available by appointment only. Please contact individual City departments directly to determine availability of specific services.
    • The City Clerk’s office remains closed to the public. Get Information about their services during shutdown. 
    • Leaf bag collection is occurring on a modified schedule for November.
    • City playgrounds and basketball courts are currently closed for public use. All City parks are open to the public.
    • Metered parking in downtown Troy remains suspended.
    • City has launched a hotline for small businesses impacted by novel coronavirus.

Statewide Reopening Plan


On November 11th, Governor Cuomo issued new restrictions for restaurants, bars, gyms, and residential gatherings.

Track the Capital Region’s status at https://forward.ny.gov/regional-monitoring-dashboard

Health Resources


Per executive order from Governor Cuomo, all people in New York are required to wear masks or face coverings in public, including when taking public or private transportation or riding in for-hire vehicles. More >>

If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice. [PDF]

For questions or concerns about the Coronavirus, call the NYS Department of Health hotline at (888) 364-3065.

For important updates and information on novel coronavirus – including symptoms, steps to prevent illness, guidance for public gatherings, and common questions – please visit:

New Yorkers can call the COVID-19 Emotional Support Hotline at 1-844-863-9314 for mental health counseling.

There have been 1,411 confirmed cases of novel coronavirus in Rensselaer County since the pandemic began (Last Update: Nov. 20, 2020).

Additional changes to City services and operations will be announced. Updates will be published through the City’s community email service and official social media channels.

The public is encouraged to subscribe by visiting www.troyny.gov/connect


Prevention


State and federal officials have issued guidance on how the public can help limit the spread of COVID-19. The include preventative actions like washing your hands, avoid touching your eyes, nose, and mouth, avoid sick people, staying home when you’re sick, covering your cough or sneeze with a tissue. You should also clean and disinfect frequently touched objects and surfaces.