Due to the COVID-19 outbreak, City Hall is closed to the public as of March 17, 2020. All city bills (taxes, water bills, parking violations, garbage fees, etc.) must be paid online or by mail.
Property owners can utilize online bill pay options at www.troyny.gov/pay.
For all billing inquiries (property/school, trash, water), please visit www.troyny.gov/contact.
For more information, please call the Treasurer’s Office at (518) 279-7115.
The City’s Treasurer’s Office (billing) is located in City Hall. The office can also be reached at:
City of Troy
c/o Treasurer’s Office
433 River Street
Troy, NY 12180
Tel (518) 279-7115
Fax (518) 268-1682
For questions regarding water billing and shutoffs call the water billing office at (518) 279-7100.
The City of Troy’s Treasurer’s Office is responsible for billing and collecting City, County, water and sewer utility bills. The office is the keeper of all tax records, handling all inquiries, and tax searches.