Small Business Assistance

The City of Troy’s Planning and Economic Development Department has shifted its focus during these unprecedented times to providing reliable information and technical assistance to our businesses. Think of us as a 411 for all your Small Biz questions and needs during this pandemic.  

Please check back periodically as this page will be updated with additional information as available.

Contact Us


Own a business in Troy? Have questions about available resources, programs, and assistance for local businesses? Contact us by phone or email.

  1. Small Business Helpline: (518) 279-7392
    • The City of Troy Economic Development Office has returned to regular business hours. Please feel free to reach out between the hours of 8:30 a.m. – 4:30 p.m.
    • All calls received outside operating hours will be directed to leave a message. A member of our team will respond via phone to set-up a phone appointment.
  2. Email [email protected]
    • A member of our team will reply as soon as possible. 

Connect with us to register your business with the City’s Small Business Database, receive updates on available programs, grants, or other assistance OR if you have a business related question. We will reach out to help get your business started off on the right foot!

The Capital Region and all of NYS are currently open with a majority of COVID-19 restrictions have been lifted. The CDC continues to recommend mask wearing for communities that have had a recent spike in positive cases and encourages everyone to get vaccinated. For more information on vaccination and testing sites, please visit the NYS Novel Coronavirus page.

Outdoor Dining Guidelines for Troy Restaurants
Restaurants in the Collar City wishing to utilize the parking space adjacent to their property or other City property are processed by the City Clerk’s Office. Please visit their page for details on Outdoor Dining and special events.

Note: permitting for Riverfront Park is handled by the Clerk’s Office. For all other parks, contact the Parks Department.

All materials must be submitted to the City Clerk’s office per application instructions. Please ensure all required documentation is included with your application to avoid a delay in approval. For more information on the outdoor dining program please contact Dylan Turek, City of Troy Economic Development Coordinator, at [email protected] or (518) 279-7412.

Access to Capital


  1. Coronavirus Relief Options currently available through the Small Business Administration
  2. New York Forward Loan Fund (NYFLF)
    • The fund will provide small businesses, nonprofits and small landlords across the State with low interest rate loans and will prioritize helping businesses that meet the following criteria:
      • Small Businesses and nonprofits that employ 50 or fewer Full Time Equivalent employees and that have gross revenues less than $5 Million per year
      • Loans for small residential landlords will be targeted to owners with residential buildings of 50 units or less and will prioritize loans for residential landlords whose properties are in low and moderate income census tracts or who serve low to moderate income tenants.
      • And have not received a PPP or EIDL loan from the SBA
      • Click here for more information on the New York Forward Loan and to apply.
  3. Capital Region Advancement Fund
    • Available to both for-profit and nonprofit businesses located in Albany, Columbia, Greene, Rensselaer, Saratoga and Schenectady counties. 
    • The fund provides low-interest loans to help businesses who have been impacted by the COVID-19 pandemic in the form of reduction of revenues, employee layoffs, change in capital expenditures or disruption to expansion/growth plans.

Taxes, Insurance and Useful Info on Payments


  1. Taxes
  2. Insurance
  3. Paid Sick Leave
  4. Unemployment Insurance
  5. New York State Resources

Access to Services and Technical Assistance


  1. Small Business Development Center
    • Click on “Make an Appointment”
    • Complete and submit the form
    • Once the request is received, you will be assigned to a Business Adviser to assist you.
  2. New York State Restaurant Association COVID 19 Resources
  3. Downtown BID – COVID 19 Business Resources Page
  4. Rensselaer County Chamber Business Resources Page

News