ABANDONED VEHICLES
It is illegal for any person to cause, allow or permit an abandoned, junked, discarded, dismantled or inoperable motor vehicle to be stored on any public or private property located within the City of Troy. Such vehicles must be stored behind a six-foot fence and under cover or in a garage.

Definitions:
Abandoned: The term applies to any motor vehicles that are unregistered, missing components or are in a physical condition that renders the vehicle inoperable.

Storage:
Storage of unregistered motor vehicles is defined as any unregistered, abandoned, junked, discarded, dismantled (in whole or in part), or inoperable vehicle on any public or private property in the city which consists in whole or in part, of vacant land accessible from the public street or alley upon which the vehicle has been placed.

Penalties:
A notice of violation will be sent by Code Enforcement to the property owner directing removal of the vehicle from the property or a ticket to appear in Police Court will be issued.

Questions concerning abandoned vehicles on private property should be directed to the Bureau of Code Enforcement at 270-4584.
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BUILDING PERMITS
Building permits are required for new construction, additions and any alterations to structures that may affect structural components, public safety, means of egress, electrical & mechanical systems and fire protection equipment. Permits are also required for wood and other solid fuel burning stoves, new siding, fences and accessory structures. New wood stove installations are also required to have a certificate of installation approval issued by the Bureau of Code Enforcement. For further information regarding building permits, contact the Bureau of Code Enforcement @ 270-4584. In addition, an informational brochure titled “Homeowner’s Guide to Assessments and Permits for Home Improvements” is also available from the bureau.
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BUSINESS AND PROFESSIONAL LICENSES
Does Troy license electricians and plumbers?
The City of Troy offers a Master Electrician test 3 times a year and a Plumber's Exam
yearly. Class "B" Electrical Licenses are also available to those who are licensed
in another county and wish to do work in Troy. Call the City Clerk at 270-4634 for forms.
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CITY ASSESSOR
Where may I obtain exemption application forms and when must they be filed?
BASIC STAR exemptions are for any resident owning property and residing on the property. All owners must complete the application and sign it. To print out a BASIC STAR exemption application, access the New York State Office of Real Property Services on the web at: http://www.orps.state.ny.us/star.

Enhanced STAR (over age 65 and adjusted gross income minus any taxable IRA distribution for all owners must total $62,100 or less). Please call the Assessor's office at 270-4408.

All exemption applications may be obtained at the Assessor's Office in City Hall, weekdays between 8:30 AM and 4:30 PM. All exemption applications must be filed no later than March 1.

How do I challenge my Assessment?
A grievance complaint form may be filed after May 1; but no later than Grievance Day which is the 4th Tuesday in May. Forms may be obtained at the Assessor's Office beginning May 1.

At what ratio is property assessed in the City of Troy?
The City of Troy currently assesses at 23.73% of market value.

When does my assessment change?
Assessments change as a result of new construction, fires, demolitions and or rehabilitations.

Can I view assessors tax maps?
Yes, you can view any parcel on the maps in the Assessor's office.

How do I contact the Assessor's Office?
Mailing Address: 1 Monument Square, Troy, NY 12180
Phone Number: (518) 270-4408
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CITY COUNCIL
When does the City Council meet?
City Council meetings are held on the first Thursday of every month at 7:00pm on
the second floor of City Hall in Council Chambers.

Who can attend?
The meetings are open to the public. There is a public forum period before the business
portion of every meeting where you can address the Council members and briefly
speak your mind on any topic pertinent to city government.

How do I contact the Council Member who represents me?
Call the City Council office at 270-4495 during 8:30-4:30, Monday through Friday and
a staff person will tell you who to contact or will take a message for you.
You may also send a letter addressed to your Council representative to: Troy City Council President, 1 Monument Sq., Troy 12180.
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CODES & HOUSING
Is a permit required for a fence?
Yes. A permit is required for all new fences and fence replacements. The city Zoning Ordinance has specific criteria for fences such as height and location requirements. A simple site plan showing the proposed location, material, height and length is all that is required when applying for a permit.

Do I need a permit for a shed?
Only if the shed is more than 100 sq. ft. in floor area. However, ALL sheds are still subject to the Zoning Ordinance requirement for setbacks. If you're not sure what your setback requirement is please call the bureau.

Do my plans for a building permit have to be stamped and sealed by a Registered Architect or Professional Engineer?
Depending on the scope of work and/or the associated construction cost, plans may have to be stamped and sealed by a design professional. Generally plans for small renovations and repairs and projects with a total construction value of less than $20,000 do not need stamped and sealed. If you are in doubt, please check with the bureau.

How long will it take me to obtain a permit?
This depends on the nature of work. Non-review permits such as barricade/excavation, siding and replacement windows can be issued on a walk-in basis. Other permits that require a plan review will take longer depending on the scope of work. Generally small permits such as decks and repairs can be issued within a few days of submittal. Larger more complex applications may take longer.
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DOG LICENSING
What is my responsibility as a dog owner?
Dogs must be cared for in a responsible manner, which does not interfere with the quality of life of residents in the surrounding neighborhood. All dogs must be licensed. The annual fee for each dog license is $7.50 for each altered dog and $15.50 for each unaltered dog. A kennel license is required for more than six (6) adult dogs per property. By law, when not confined to their own fenced yards, all dogs must be leashed at all times. Yards must be kept in sanitary condition, free of animal waste. Dog owners are responsible for preventing their dog from nuisance barking.

The owner of a dog is responsible for removing and cleaning any waste or excrement deposited on public or private property. All such waste is to be removed and placed in a plastic bag or metal container and discarded in the same manner as garbage and refuse are discarded. When walking a dog, the owner is required to carry an implement capable of picking up the dog’s waste to discard it.

Where do I go to license my dog?
If you live in the City of Troy, licenses may be obtained in the City Clerk's Office during
the hours of 8:30-4:30, Monday through Friday.

Can I license my dog by mail?
Licenses and license renewal may be done by mail. When doing so, please send a stamped
self-addressed envelope for a quicker return. Mail to: City Clerk, 1 Monument Sq., Troy 12180.

What paperwork is required to license my dog?
You must bring or mail a copy of your dog's Certificate of Neutering/Spaying if the dog
was altered and an updated proof of rabies vaccination.

How much does it cost to license my dog?
The fee to license a neutered or spayed dog is $7.50 per year. Unaltered dogs cost $15.50.

I lost my dogs tags. Can they be replaced?
Yes. There is a $1.50 fee to replace lost tags.

Does Troy have an Animal Control Officer?
The Animal Control Officer for the city may be contacted at 270-4640.

My dog is missing! What should I do?
Contact the Animal Control Officer at 270-4640 and report him/her missing and call
the Mohawk-Hudson Humane Society (pound) to see if your dog was picked up and
brought there. That number is 434-5501.

Restrictions covering dangerous dogs are included in the Troy Code, Section 6-22 and Agriculture and Markets Law, Article 7, Section 121. Dangerous dogs must be confined on the owner's premises, either indoors or in a securely enclosed and locked pen or dog run. The dog must be securely muzzled and restrained with a chain having a minimum tensile strength of 300 pounds and not exceeding three feet in length. A dangerous dog that attacks a person or domestic animal may be ordered destroyed as provided by state law.

Penalties:
Violation of the dog ordinances may result in seizure of the dog, a court appearance or fines of up to $50.00. Violation of the dangerous dog ordinances may result in seizure of the dog, a misdemeanor charge or fines of up to $1,000.

To report cases of nuisance barking, unlicensed or loose dogs, call Animal Control at 270-4640. For cases of animal abuse or cruelty (dog fighting, mistreatment or lack of food/water) call the Troy Police at 270-4411 and the Mohawk Hudson Humane Society at 434-8128. Where animal safety is threatened evenings or weekends, call the Police for assistance. The police should be called whenever a complainant is in doubt about the appropriate reporting procedure.
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FISHING LICENSES AND PERMITS
Where can I obtain a NYS fishing or hunting license?
The Office of the City Clerk sells NYS fishing licenses during regular business hours,
Monday through Friday, 8:30-4:30. You must bring in last year's license or a valid driver's
license to purchase a new license. This office does not sell hunting licenses.

Where can I get my Tomhannock Reservoir permit?
The City Clerk's Office now sells permits for fishing in the Tomhannock. Permits cost
$10.00 and the license period is two years from issuance of permit. Please bring a
valid New York State Driver's License to obtain your permit.
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MARRIAGE LICENSE
How do I obtain a marriage license?
You and your fiancé must appear together in the Office of the City Clerk between the hours of
8:30-4:30, Monday through Friday. No appointment is needed.

What do I have to bring with me when I apply for a marriage license?
Both parties to the marriage must bring a driver's license, passport, birth certificate or other
identification showing date of birth and identity.

If this is not my first marriage, what do I need to do?
If you were ever married before, you must bring in an original or certified copy of any divorce
decrees, annulments or death certificates for ALL previous marriages - even those performed
outside the U.S. We will not keep these documents.

How old must I be to get married in New York State?
Both parties to a marriage must be eighteen (18) years of age. You may obtain a marriage license
if you are 16 or 17 years old with the written consent of both parents of the minor and both
parents must be present at the time of licensing.

Do I need a blood test to get a marriage license?
Medical exams and blood testing is not required.

Is there a fee to get a marriage license?
Marriage licenses cost $25.00 and is payable at the time of licensing. This fee is not refundable.

Where can I use my license if I get it in Troy?
You can get a marriage license in any city or town clerk's office anywhere within New York State and you can use this license to get married anywhere within the state. However, after you are married, your marriage record will remain in the office where you obtained your license.

Is there a waiting period?
There is a twenty-four (24) waiting period before you can use your marriage license although you
will receive it on the spot. It will be date and time stamped. Your license DOES EXPIRE within
sixty (60) days so you should never get a license more than sixty days before you intend on using it.
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MAYOR'S OFFICE
What services does the Mayor’s Office provide to the General Public?
The Mayor’s Office provides a variety of services to the general public. The Mayor’s staff are responsible for the Mayor’s calendar and schedule, correspondence, complaints and FOIL (Freedom of Information) requests. The Mayor also performs marriages.

Do I have to make an appointment to see the Mayor?
The Mayor will gladly see anyone who comes into City Hall, if he is available. Due to
his very busy schedule, it is best to make an appointment and get on his calendar. You may do so by calling (518) 270-4401.

I would like to get married by the Mayor. What do I need to do?
Please call the Mayor’s Office at 270-4401 to make an appointment. By law, you must obtain a marriage license from any City Clerk in NYS at least 24 hours before you are to be married.

I would like to invite the Mayor to an event or group meeting. Who should I contact?
The Mayor will be happy to visit with your group or speak at an event. Submit your request in writing at least a month in advance, followed by a phone call (270-4401) to verify a date and time. The Mayor frequently visits many groups in Troy to discuss a variety of issues, such as neighborhood initiatives, upcoming events, issues important to the community, and if there is anything he as Mayor can do for your group.

Where can I find out about city services?
You can find a complete list of city services in the Community Services Brochure.

I have a complaint. Who do I contact?
Call Community Participation Specialist Craig Pettinger of the Mayor’s Office at 270-4613, or e-mail Craig.Pettinger@Troyny.org. If it relates to trash pickup, please contact Ombudsman John Boyle of the Deputy Mayor’s Office at 270-4475.

I would like to request public records, such as a police report. What should I do?
Fill out a Freedom of Information (FOI) request form, or submit your request in writing with your name, address and phone number. Requests are responded to within 5 days. You may fax it at 270-4609, or mail it to: Mayor’s Office, 1 Monument Square, Troy, NY 12180. You may also drop it off at the Mayor’s Office.

I need to find a city phone number. Where can I find it?
There is a telephone listing for city departments in the Community Services Brochure.

How to contact the Mayor’s Office:
Mailing Address:
One Monument Square
City Hall
Troy, New York 12180

Telephone number:
Mayor’s office - (518) 270-4401
Community Participation Specialist - (518) 270-4613

Fax number:
(518) 270-4609

Email:
MayorsOffice@Troyny.org
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NOISE ORDINANCES
No one shall play any radio, stereo, television, musical instrument or any other device that produces sound in such a manner as to create unnecessary noise that crosses property boundaries and annoys a person of reasonable sensibilities.

The Noise Ordinance is in effect 24 hours a day and complaints can be called into the Police non-emergency number at 270-4411.

Penalties:
Violation of the Noise Ordinance will result in fines and possible seizure of the sound-making device, including vehicles.
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NUISANCE ABATEMENT
Nuisance abatement is a city ordinance that assigns points to properties that have certain enforcement actions against them. If a property is assessed 12 points in 6 months or 18 points in 12 months, the City can take the property owner to a hearing. The hearing may determine that the property is a nuisance and result in the suspension or revocation of any permits issued in the owner's name for that property.

Assessment of points includes violations of various state and local laws and ordinances:
8 points: Firearms & other dangerous weapons
6 points: Controlled substance offenses
Gambling offenses
Prostitution offenses
Alcohol beverage control
Welfare fraud
4 points: City property maintenance codes
3 points: Littering, noise and howling dogs

For additional information on nuisance abatement, contact Code Enforcement at
270-4646, 270-4584 or the Troy Police Department/Community Policing Unit at 270-4788.

Full text of all Troy Code of Ordinances is available at Troy City Hall and the Troy Public Library.
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PARKING PERMITS
How do I request a parking permit?
You may request a permit at the Treasurer’s Office located in Cityhall at 1 Monument Square in downtown Troy. Weekly permits are $20.00, Daily Permits are $5.00, The cost for monthly permits vary depending on the parking lot. For more information call 270-4406.

PARKING REGULATIONS
No person shall park a vehicle in any of the following places:
On a sidewalk or within 20 feet of a crosswalk at an intersection, unless a different distance is indicated officially. [NYS V&T 1202.2(b)]
Blocking the entrance or exit of a driveway, public or private
Within 15 feet of a fire hydrant. [NYS V&T 1202.3(b)]
At any place that is posted by official signs prohibiting stopping, standing or parking
On any ground, lawn or vegetated areas, public or privately owned.

Should you wish to pave or otherwise create a parking area, you must contact the Bureau of Code Enforcement at 270-4584 for information and procedures.

Parking violations should be reported to the Troy Police Department's non-emergency phone number at 270-4411.

Commercial type vehicles such as house coaches, semitrailers, dump trucks, construction equipment, cranes, moving vans, delivery trucks with six or more tires, boats, boat trailers and other large commercial means of transport are prohibited from parking on city streets on a permanent or semi-permanent basis.

Street cleaning restrictions vary by section of the city. Check with DPW for your scheduled cleaning. Cars may be towed regardless of whether cleaning is accomplished.

Except where angle parking is authorized, every vehicle stopped, standing or parked on a two-way street shall have its right hand wheels parallel to and within 12” of the right hand curb or edge of the roadway.

Penalties:
All vehicles parked in violation of the above shall be ticketed; in addition, vehicles parked in violation of fire hydrant regulations shall be towed by the police at the owner's expense.
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POLICE (EMERGENCY)
When should I call 911?
When there is an emergency, lives are in danger, serious injury, serious medical condition, crime in progress, or any other situation needing immediate attention.

Do I have to give my name when I call 911?
If you wish to remain anonymous or keep information confidential just tell the operator.

What should you do if you see a crime occurring ?
Call 911 immediately.
Be observant and make mental notes.
Are there any weapons involved?
What is the address?
Any physical characteristics such as height, weight, race, beard, or scars?
Any clothing description?
How many people involved?
Are the persons involved on foot or in a vehicle?

How do I teach my children to Use 9-1-1
Never say "nine eleven." There is no eleven on a telephone keypad or dial. Always say "nine-one-one."
Always call from a safe place. If there is a fire in the house, get out first and then call.
Post your address near the phone.
Never call 9-1-1 as a prank or joke. You can get into trouble and keep someone who really needs help from getting it in time.
9-1-1 is not for animal emergencies. Also leave the number for the vet next to the phone.
Call 9-1-1 if you think you have an emergency and explain the situation to the dispatcher. If you call 9-1-1 by mistake, don't hang up. Explain the mistake to the dispatcher and say there is NO EMERGENCY.

Some examples of crime emergencies that should be reported by calling 9-1-1 are
Fights, sexual assaults, etc.
Homicides
Burglaries and robberies
Flashlight beam in a business or home, especially if the business is closed or the residents are away
Domestic violence
Child and elder abuse
Sounds of gunshots, screaming, barking dogs, breaking glass, explosions, alarms, etc.
Hit and run accidents with possible injuries
Vehicles containing weapons or property not normally kept in vehicles
Ongoing dumping of fuel or other hazardous substances
Road hazards that require immediate attention to prevent personal injuries and property damage
Graffiti and other acts of vandalism in progress
Runaway juvenile or missing person who needs special care -- be sure to tell the operator if the person needs medication and has a special problem, e.g., Alzheimer's disease

Persons who are….
Driving under the influence of alcohol or drugs
Entering a neighbor's home when the neighbor is away
Forcing an entry of a home, business, or vehicle
Exhibiting unusual mental or physical symptoms that poses a threat to him/herself or others
Removing property from a business, home, or vehicle, especially if the business is closed or the residents are away
Carrying or wearing bloody clothing
Struggling with a resisting child
Trying to or actually using a vehicle to pick up a person by force, especially a child or female
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POLICE (NON-EMERGENCY)
How can I get a copy of a police report?
You must submit a written request for the report through the US mail. The written request must contain: Date of incident, time of incident, location of incident, parties involved, incident report number (if known).

Mail your request to:
City of Troy Police Department
Attention Records Division
55 State Street Troy, N.Y. 12180

How can I get a copy of my criminal record?
You may obtain a copy of your own local criminal history information by stopping by the Troy Police Department Records Division located at 55 State St., Troy, N.Y., Monday thru Friday between 8:30 am and 11:00 am. You MUST have a picture Identification with you.

How can I get a police clearance letter (proof of no criminal record)?
You may obtain a clearance letter by stopping by the Troy Police Department Records Division located at 55 State St., Troy, N.Y., Monday thru Friday between 8:30 am and 11:00 am. You MUST have a picture Identification with you.

Response to non-emergency calls.
The City of Troy Police Department response to non-emergency calls will depend on the relative seriousness or priority of the situation, the likelihood of making an arrest at the scene, and the availability of an officer. Response times are the longest for so-called "cold crimes" like home burglaries where the perpetrator has fled the scene, no suspects exist, and the victim is in no further danger.

Some example situations that may not be emergencies are:
Home and business burglaries in which the suspect is gone from the scene
Open or broken doors or windows in businesses or homes, especially if the business is closed or the residents are away
Stolen checks and credit cards -- also call the financial institutions involved to have them stop payments of checks and verifications of charges
Impersonation and stolen identification, e.g., drivers license
Auto theft and vandalism
Hit and run accidents with no injuries
Minors violating curfew
Loud parties -- the person calling must be willing to sign a complaint
Road hazards that don't require immediate attention
Past instances of graffiti or other vandalism
Past instances of child or elder abuse
Runaway juvenile or missing adult who does not need special care
Car or building alarms
Underage drinking
Accumulations of consumer goods, especially in good condition and not in use in homes, garages, and storage areas

Persons who are…
Disturbing the peace, i.e., loitering, panhandling, noise making, and harassing others
Soliciting without a license, not displaying a valid registration card, or operating between the hours of 9:00 p.m. and 8:00 a.m.
Going door-to-door, or into side or back yards in a residential area
Loitering near a business or home, especially if the business is closed or the residents are away
Loitering near schools or parks
Looking into parked vehicles
Running other than for exercise
Carrying property at an unusual time and place
Entering and leaving property on daily or regular basis, or in large numbers, especially at night
Drunk in public but not in any immediate danger
Exhibiting unusual mental or physical symptoms but not a danger to themselves or others
Offering goods for sale at ridiculously low prices
Making a quick change of vehicles

How do I report a crime?
The ability of the police to locate and arrest criminals often depends on the thoroughness and accuracy of the report you submit. The following information checklist should be used for reporting both emergency and non-emergency crimes:

Type of crime
Location: exact street address and nearest cross street
Time of occurrence
Weapons used
Number of persons injured and types of injuries
Vehicle information: type, license number, color, year, make, model, unusual characteristics (e.g., dents, bumper stickers), number of persons, etc.
Suspect information: race, gender, age, height, weight, hair color, hair length and style, eye color, facial hair, clothing type and color, other characteristics (e.g., tattoos, missing teeth, scars, glasses), direction of flight, etc.
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PROPERTY MAINTENANCE
Graffiti
Graffiti on any public or private property is illegal. Graffiti is defined as any etching, painting, drawing or other marking on public or private property. It is the responsibility of the property owner to remove graffiti from private property.

Missing House Numbers
All buildings and structures must have street numbers. These numbers or letters must be clearly visible from the street. The City's police and firefighters rely on the numbers for identification of buildings. Quicker recognition of your address by the police or firefighters will save valuable time, and may mean the difference between life and death.

Yard Maintenance
Yards must be maintained in the following manner: Grass and shubbery must be cut regularly. The length of the grass shall not exceed 6 inches. Property must also be free of trash and debris.

To report violations for yard maintenance, please call Code Enforcement at 270-4584.

Trees
Street trees planted in the public right of way are the responsibility of the City. Trees planted on private property are the responsibility of the property owner.

Damaged/Snow Covered Sidewalks
The condition of sidewalks is the property owner’s responsibility. Steps, sidewalks and similar areas must be kept in good repair and maintained to assure safe travel under normal use and weather conditions. The owner, occupant or agent of any property, with a sidewalk parallel to any public street, shall clear and keep cleared any snow or ice which has accumulated on the surface. This clearing of the snow and ice shall be completed by 10:00 am of the day following the accumulation.

No person shall shovel, sweep, throw, plow or otherwise deposit snow or ice into the street, sidewalk, park or other private property located within the city.

The City of Troy has a sidewalk replacement loan program to correct sidewalk problems. You can get information on this project by calling 270-4475
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GARBAGE COLLECTION
Weekly household garbage collection
The weekly trash pick up is limited to household garbage. Household garbage should be placed out to the curb or in the alley after 7:00pm the night before your pick up day, or before 6:00am the day of your pick up. Garbage or moist or liquid waste is to be placed in water tight wooden, plastic or metal covered containers or heavy duty plastic bags tied at the top or specially treated paper bags. If animals manage to break open the trash container, it is the responsibility of the resident to clean up the trash. Remember that legal holidays will affect your pick up schedule.
If you are unsure of your scheduled garbage day or if you have any questions concerning pick-ups, please call 270-4579 or 270-1115.

What should I know about Bulk refuse:
Bulk items include old furniture, appliances, carpets, doors, mattresses, scrap metal, tires, etc. Metals should be separated. Removal of one pickup truck load of trash is free. The City charges $3 per tire. Loads that exceed a pick up truck will carry a charge for the amount of refuse over a pick up truck capacity. Excess loads must be inspected by a DPW supervisor to arrive at a collection fee.
To schedule bulk refuse collection please call 270-4579 or 270-1115.

Tires
There is a removal fee of $3. per tire.

The City coordinates collection for household hazardous waste three times per year with Albany and Colonie. The City does not provide collection for junk vehicles or sewage solids.
For more information call 270-4559.

Recyclables
The blue recycle containers should be placed at curbside or in the alley for collection no later than 7:00 am on your scheduled collection day. Plastic, metals and glass cannot be intermixed with newspapers and cardboard. Recyclables cannot be placed in plastic bags. The following commodities are recyclable: junk mail, magazines, newspapers, telephone books, corrugated cardboard, 1,2,3, and 5 plastics, metal food and beverage containers, glass bottles and jars (all colors).
For more information on recycling, call 270-4559.

Yard Waste
Yard waste (grass clippings, leaves, brush, branches, etc.) is collected on a call-in basis throughout the year. Set yard waste out to the curb on the evening before your scheduled day for pick up in biodegradable bags. Curbside location must be easily accessible from the street. Do not set yard waste behind cars, fire hydrants, poles, and bushes or on top of sewer vents. Do not place yard waste in the street or on the sidewalk. Because yard waste is recycled into mulch, all other materials must be removed. Trees and limbs that have been cut by contractors must be removed by the contractor. Tree trimmings and hedge trimmings must be secured in tied bundles not heavier than 75 pounds, not more than 5 feet in length nor more than 18 inches in diameter. Leaves and lawn clippings should be placed in biodegradable paper yard waste bags, which are available at most hardware and home improvement stores.
Setting yard waste curbside during any day/week other than the specified day/week of the residence will result in fines.
To schedule pick-up call 270-4579 or 270-1115
For complaints please call Code Enforcement at 270-4584

Construction and Demolition Debris
The City provides collection of construction and demolition debris for residential projects performed by the property owner only. Construction and demolition debris collection carries a minimum $50.00 charge per pickup truck load. Construction and demolition debris collections must be scheduled and paid for before collection by City crews. Prompt notice to the City of construction and demolition debris to be removed is the responsibility of the property owner.

The accumulation of any solid wastes for more than 7 days is prohibited.
To schedule pick-up call 270-4579 or 270-1115
To report violations, or information, please call Code Enforcement at 270-4584

Solid Waste Violations/Penalties:
Any solid waste material including construction and demolition material set out to the curb at other than scheduled times is considered illegal disposal. For these violations, the Litter Officer will issue a court appearance ticket and fines will be imposed.
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VENDOR AND AMUSEMENT LICENSES
I want to sell items or food in the City of Troy. Do I need a license?
Yes! Vendors and food sellers need to obtain a license from the City Clerk's office.
Forms may be obtained by calling 270-4541. Food vendors will also need to be
licensed by the Rensselaer County Health Department.

Do I need a permit to hold a Block Party or parade?
Yes! Forms may be obtained by calling the City Clerk at 270-4541.
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VITAL RECORDS (Births & Deaths)
Where do I obtain a birth certificate copy for someone born in New York City?
For births in one of the five (5) boroughs of New York City (Manhattan, Kings, Queens, the Bronx, and Staten Island), please visit the New York City Department of Health and Mental Hygiene web site. Please note that the borough of Kings is sometimes referred to as Brooklyn and the borough of Staten Island is sometimes referred to as Richmond.

Where do I obtain a birth certificate copy for someone not born in Troy or New York City?
A birth certificate may be obtained from the local registrar of the city you were born in or from the New York State Department of Health. You may apply online at http://www.health.state.ny.us/nysdoh/vr/forms/birth.htm
·
Who is eligible to obtain a birth certificate copy?
-The person named on the birth certificate
-A parent of the person named on the birth certificate (requesting parent's name must be on birth certificate)
-A spouse, child or other persons by order of a New York State Court

Identification Requirements:
Application must be submitted with copies of either A or B
One (1) of the following forms of valid photo-ID
-Driver license
-Non-driver license
-Passport
-Employment ID or:

Two (2) of the following showing the applicant's name and address
-Utility or telephone bills
-Letter from a government agency dated within the last six (6) months

What is the fee for a certified copy of a birth or death certificate?
-The fee is $10 per copy or $22. for genealogy copies
-Payment is accepted in the form of a check or money order payable to the Registrar/City of Troy or cash.

How long will it take to get the certified copy?
-If you come in person to City Hall, in most cases you will receive the certificate immediately.
-U.S. Postal Express, UPS Overnight, FedEx, etc. gets sent out immediately
-Regular first class mail requests are usually sent out within 2 days.
-Genealogy requests may take up to 2 weeks

Note: Processing times are approximate and may vary with current workload volumes as well as circumstances beyond our control.

If I wasn't born in New York State, how do I get a copy of my birth certificate?
To obtain a copy of any certificate, write or go to the Vital Statistics office in the state or area the event occurred.
A complete listing of all state offices are available online at:
www.cdc.gov/nchs/howto/w2w/w2welcome.htm

Where can I obtain information from my birth record if I'm adopted?
NYS Department of Health Vital Records Section operates the Adoption Information Registry. The Registry helps adoptees obtain available non-identifying information about their birth parents and enables the reunion of registered adoptees with their birth parents and biological siblings. Finally, the Registry provides a place for birth parents to file medical information updates which may be shared with registered adoptees. To request an application:

-Write to:
Adoption Information Registry
New York State Department of Health
PO Box 2602
Albany, NY 12220-2602
** Please be certain to include your name, mailing address and the type of application you need, i.e., adoptee, birth parent or biological sibling.
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