Mayor Madden Announces Launch of ‘Small Business Help’ Program, Hotline to Assist Businesses Impacted by Coronavirus

Mayor Madden Announces Launch of ‘Small Business Help’ Program, Hotline to Assist Businesses Impacted by Coronavirus

For Immediate Release
March 31, 2020

Mayor Madden Announces Launch of ‘Small Business Help’ Program, Hotline to Assist Businesses Impacted by Coronavirus

TROY, NY – Mayor Patrick Madden today announced the launch of the City of Troy’s ‘SmallBizHelp’ program to provide guidance to local businesses impacted by the COVID-19 outbreak and associated financial impacts.

The City of Troy’s ‘SmallBizHelp’ program serves as a 411 for local businesses: answering calls, emails and questions on everything from relief programs, connecting businesses to additional resources, or just lending an ear. 

“Our business community, already struggling due to the coronavirus outbreak, often doesn’t have time to navigate through new business assistance programs created in response to COVID-19. Troy’s SmallBizHelp program can provide that hands-on assistance to get them started and keep business owners and entrepreneurs updated as programs change,” said Steve Strichman, Commissioner of Planning and Economic Development.

“Providing City staff and resources is a critical and necessary response to this unprecedented pandemic and the effect it’s having on our community’s small businesses,” added Mayor Patrick Madden. “Our small businesses are the heart of our normally thriving downtown and neighborhoods. These business owners are our neighbors: their kids attend our local schools and we know them from our communities. Just as you might pick up the phone to speak to an isolated family member, we want to be there to answer the call of our business owners and help connect them with critical resources and assistance.” 

Business owners or representatives can contact the Troy Business Assistance Team at (518) 308-8548 (9:30am – 3:30pm M-F) or email [email protected] to receive up-to-date information and guidance on Federal, State and Local programs and activities. The effort has been designed as a user-friendly way to answer questions and provide accurate and up-to-date information on a more personal level.

Business owners are also encouraged to register their business with the service to receive updates on new and evolving programs from federal and state partners.

Additional information and resources are available on the program’s webpage, www.troyny.gov/smallbizhelp

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Press Contact:

John Salka, Deputy Director of Public Information

[email protected] / (518) 279-7131