The City of Troy is committed to connecting our residents with the services they need quickly and effectively. Residents can report issues in their neighborhood by using the City’s non-emergency Online Services page. If you are experiencing a life-threatening or public safety-related emergency (house fire, crime in progress, medical, etc.), please call 911.
Make a Payment
The City accepts online payment for property taxes, utility & recycling bills, and parking tickets. A payment can be made online by using a credit card or debit card. An electronic check can be used for property and utility bills only.
For more information on bill payment options or to make a payment online, please visit the City Treasurer’s office page.
Report an Issue
Use our online forms to report an issue to Code Enforcement. If you wish to report a code violation by phone, call the Code Enforcement HOTLINE at (518) 270-4404.
Use the forms below to report an issue to Public Utilities. If your utility issue is an emergency or requires an immediate response, please call the Public Utilities dispatcher at (518) 237-0241.
Make a Request
Use our forms below to submit a request for service to the Department of Public Works. You can also contact the Public Works dispatcher directly at (518) 270-4579.
Request a bulk pickup
Request yard waste pickup
Get rid of large appliance
Get a pothole fixed
Report a broken traffic light
Report a street light is out
Report a broken street sign
Report a downed tree
Report an unplowed street
City Charter & Code
The City of Troy’s Charter and Code of Ordinance is available online through the E-Code service.
The following services are not available online.