City Hall Closed Due to Winter Storm

City Hall Closed Due to Winter Storm

For Immediate Release
December 2, 2019

City Hall Closed Due to Winter Storm

City Hall closed to the public on Monday, December 2nd

Monday recycling collection cancelled; garbage collection may be delayed

City crews deployed to clear streets of snow & ice

TROY, NY – Mayor Patrick Madden has announced that City Hall will be closed to the public on Monday, December 2, 2019. City staff are encouraged to stay home and limit travel during the snow storm.

Garbage collection scheduled for Monday, December 2, 2019, may be delayed; recycling collection is cancelled. 

Public Works & Public Utilities staff are operating on rotating shifts to keep City streets open and passable. City crews worked Sunday night into Monday morning to address snowy conditions on local roadways. Focus remains on keeping main thoroughfares and primary traffic routes clear.

Residents are encouraged to limit travel and relocate vehicles into driveways (where available) to assist in keeping streets clear for plow vehicles to operate. We thank the public for their patience and cooperation at this time.

For additional updates, visit or the City’s social media channels – FacebookTwitter

Please review and share the following information:

  • Shovel out fire hydrants near your home or business during and after the storm. This will save local emergency personnel valuable time when responding to possible medical or public safety emergencies in your neighborhood. During an emergency, please dial 9-1-1.
  • Sidewalks adjacent to properties must be cleared of snow by 10:00 a.m. the day following the end of a snowstorm. 
  • Do not shovel snow into city streets – this can create a hazard and reduces effectiveness of snow cleanup by City crews.
  • If you lose power, please contact National Grid at 1-800-867-5222 or report it online.

Snow Emergency

A snow emergency has not been declared at this time (Monday, December 2). The City is continuing to monitor local weather conditions. In the event a snow emergency is announced, the public & news outlets will be immediately notified. 

For information or questions in the event of a snow emergency, residents are encouraged to call (518) 274-TROY (8769) for pre-recorded messages, or the DPW dispatcher at (518) 270-4579 for information on vehicle towing, vehicle impound locations and specific street information. 

For up-to-date announcements from Troy City Hall, please visit

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Press Contact: John Salka, Deputy Director of Public Information
[email protected] / (518) 279-7131