City Officials Issue Update on Winter Storm Response

City Officials Issue Update on Winter Storm Response

For Immediate Release
December 1, 2019

City Officials Issue Update on Winter Storm Response

TROY, NY – City officials have issued an update regarding the City’s response to a significant winter storm impacting the Capital Region this weekend. City crews have made necessary preparations and will be deployed throughout the storm. Sufficient staff are available and will operate on rotating shifts. Focus will be on main roads and traffic routes during periods of heavy snowfall.

Additional updates will provided as needed. Please monitor and the City’s social media channels for further info.

Mayor Madden said, “With significant snow expected beginning Sunday into Tuesday morning, Department of Public Works & Public Utilities have made the necessary preparations to keep our streets clear throughout the storm. Help ensure a quick and efficient response to this storm by limiting your travel to allow plow vehicles to operate in your neighborhood.

“Please lend a hand to clear sidewalks and ramps near your home or business, and check in with neighbors, family and friends – especially the elderly or those with young children – who might need assistance.”

  • Help protect your family and neighborhood by shoveling out fire hydrants near your home or business during and after the storm. This will save local emergency personnel valuable time when responding to possible medical or public safety emergencies in your neighborhood. During an emergency, please dial 9-1-1.
  • Sidewalks adjacent to properties must be cleared of snow by 10:00 a.m. the day following the end of a snowstorm. Do not shovel snow into city streets – this can create a hazard and reduces effectiveness of snow cleanup by City crews.
  • If you lose power, please contact National Grid at 1-800-867-5222 or report it online.

Weather Conditions

A Winter Storm Warning remains in effect for the greater Capital Region, including Troy, New York, from Sunday, December 1, until Tuesday morning, December 3.

Heavy snow is expected with accumulations of 10 to 20 inches. This can create difficult or hazardous travel conditions. Residents are asked to reduce speeds, limit travel where possible, and give plow vehicles space to clear roads of snow & ice.

For more information on local weather conditions, please visit the NWS website at

Snow Emergency

A snow emergency has not been declared at this time (Sunday, Dec. 1st). In the event a snow emergency is announced, the public & news outlets will be immediately notified.

Sign up to receive notifications at

Please review the City’s Snow Emergency procedures by visiting

For information or questions in the event of a snow emergency, residents are encouraged to call (518) 274-TROY (8769) for pre-recorded messages, or the DPW dispatcher at (518) 270-4579 for information on vehicle towing, vehicle impound locations and specific street information.

For up-to-date announcements from Troy City Hall, please visit

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Press Contact: John Salka, Deputy Director of Public Information
[email protected] / (518) 279-7131