Update: August 23, 2021

City Services

What You Need to Know


All New York State residents 16 years of age and older are eligible to receive the COVID-19 vaccine.

Vaccine appointments are also available at local pharmacies, hospitals, and local health departments. To find vaccine locations near you, visit

Appointments are required to receive the COVID-19 vaccine. If you visit a vaccine site without an appointment, you will not receive a vaccine.

For more info on NYS vaccination efforts, visit

Mayor Patrick Madden encourages all Troy residents who qualify for the vaccine to schedule an appointment. Watch his video message below:

Track the Capital Region’s status at

Health Resources

If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice. [PDF]

For questions or concerns about the Coronavirus, call the NYS Department of Health hotline at (888) 364-3065.

For important updates and information on Covid-19- including symptoms, steps to prevent illness, guidance for public gatherings, and common questions – please visit:

New Yorkers can call the COVID-19 Emotional Support Hotline at 1-844-863-9314 for mental health counseling.

Additional changes to City services and operations will be announced. Updates will be published through the City’s community email service and official social media channels.

The public is encouraged to subscribe by visiting


State and federal officials have issued guidance on how the public can help limit the spread of COVID-19. The include preventative actions like washing your hands, avoid touching your eyes, nose, and mouth, avoid sick people, staying home when you’re sick, covering your cough or sneeze with a tissue. You should also clean and disinfect frequently touched objects and surfaces.