Dept of Public Works
3118 7th Ave
Troy, NY 12180
When emailing or leaving us a voice message don’t forget to leave your name, phone number and the address you are calling about.
(518) 270-4579 or (518) 270-1115
Schedule a garbage pick-up or request service.
(518) 279-7171, or Email
Solid Waste Management Billing – Frequently Asked Questions
Each residential property is subject to an annual service fee for garbage collection. See list of Frequently Asked Question
The City of Troy Department of Public Works provides many of the day to day services that make Troy a cleaner and safer city. The department consists of five bureaus whose responsibilities include but are not limited to repairing our roads, plowing the snow, maintaining city buildings and vehicles, installing traffic devices and picking up the city refuse. The employees of the Troy Public Works Department are committed to provide the best service possible to our taxpayers. “Excellence In All We Do” and “Service To The Public” are our primary objectives.
Do you have a product or material, but don’t know if it should go in the garbage bin? Enter it into our Waste Wizard to find out where it should go! Use the Calendar to find your garbage, recycling, and special collection days for your address. You can also download and use our app to sign up for service alerts and changes to your collection schedule just search “Cleanup Troy” in the app store.
Schedule Bulk Pickup
Items such as furniture, appliances, carpets, mattresses, etc. may be picked up by appointment. Schedule online or call DPW dispatcher at (518) 270-4579.
Submit Repair Requests Online
Submit a request online for the following services:
- Pothole Reporting
- Recycle Bin Request
- Snow (Plowing / Removal)
- Street Light Out
- Damage Street Signs
- Traffic Light Out
- Tree Service
- Yard Waste Pickup
Litter and Dumping
Report litter and dumping violations.
Electronics Waste Disposal
Schedule a low-cost bulk pickup or register for our electronics disposal event and dispose of them for FREE (Troy residents only).
Household Hazardous Waste Disposal
Safely dispose of hazardous materials for FREE by registering for our HHWD events (Troy residents only).