UPDATE: Residential bulk collection pickup will resume MONDAY, MAY 10, 2021. The service was suspended during the winter season due to the COVID-19 pandemic.
Items such as furniture, appliances, carpets, mattresses, etc. may be picked up by scheduling an appointment with the Department of Public Works (DPW) dispatcher at (518) 270-4579. Do not place bulk items curbside prior to contacting DPW. Doing so will violate City Code and you may be assessed a fine.
There is a $25.00 haul charge for all scheduled bulk collections up to 2 cubic yards (example: washer and dryer side by side). Owner-occupied properties are exempt from itemized charges unless having over 2 cubic yards hauled.
Non-owner-occupied properties, commercial, retail and non-profit entities in addition to residents who do NOT utilize city trash/recycle pick-up will be charged an additional fee based upon specific bulk waste items.
See our Bulk Pickup Tips and Fee Schedule for a breakdown of waste types and pricing.
If you wish to dispute a bulk violation charge complete and download the “Sanitation Dispute Form” from our Online Forms. Please return the form in-person to the Mayor’s Office at City Hall, or by mail to:
433 River Street
Troy, NY 12180
Attn: Sanitation Disputes