Bulk Pickup

ATTENTION

Bulk pickup will be SUSPENDED beginning January 1, 2022 – March 31, 2022. The resumption of service date is subject to change. To get the latest news on this service and other announcements from City Hall, please visit www.troyny.gov/connect and sign up to receive email updates.


Schedule Appointment for Pickup


Items such as furniture, appliances, carpets, mattresses, etc. may be picked up by scheduling an appointment with the Department of Public Works (DPW) dispatcher at (518) 270-4579. Items cannot be put out until after 6pm the night before your scheduled day. Doing so will violate City Code and you may be assessed a fine.

ATTENTION: To schedule a pickup online a phone number OR email address is required.

There is a $25.00 haul charge for all scheduled bulk collections up to 2 cubic yards (example: washer and dryer side by side). Owner-occupied properties are exempt from itemized charges unless having over 2 cubic yards hauled.

Non-owner-occupied properties, commercial, retail and non-profit entities in addition to residents who do NOT utilize city trash/recycle pick-up will be charged an additional fee based upon specific bulk waste items.

See our Bulk Pickup Tips and Fee Schedule for a breakdown of waste types and pricing.

Dispute Charges


If you wish to dispute a bulk violation charge complete and download the “Sanitation Dispute Form” from our Online Forms. Please return the form in-person to the Mayor’s Office at City Hall, or by mail to:

City Hall
433 River Street
Suite 5001
Troy, NY 12180
Attn: Sanitation Disputes