Pay A Bill

Payments to the City of Troy can be made in person at the Treasurer’s Office in City Hall at 433 River Street, Troy NY 12180 Monday – Friday excluding holidays between the hours of 8:30am and 4:30pm. If applicable a payment can also be made online or by mail. If you have any questions or concerns, feel free to call the Treasurer’s Office at (518) 279-7115 or Email Us.

For questions regarding water billing and shutoffs call the Water Billing Office at (518) 279-7100  or Email Us..

For questions regarding garbage, bulk trash or violation billing, please call the Office of General Services at (518) 279-7141 or Email Us.

ATTENTION: The City of Troy does not accept partial payments.

Solid Waste & Recycling Management Fee
Have questions regarding the recently enacted solid waste & recycling
management fee? Review our Frequently Asked Questions

Pay Online

Please note: any processing fees associated with online payments are not received by the City, and are charged by the third-party vendor providing the service.

The following bills can be paid online:


For any online payment that does not process or is canceled by the customer a None sufficient funds fee (NSF) of $20 will be added to your bill.

  • Bulk Trash
  • Employee Health/Dental Insurance
  • Delinquent School Tax
  • Garbage Collection
  • Property Tax
  • Shop Work
  • Water
  • Parking tickets can also be paid online

Online bills can be paid using a credit card, debit card, or electronic check. An electronic check can not be used for payment on parking tickets. To pay by electronic check, you will be asked to enter your bank routing and account numbers at checkout. These numbers can be found on the bottom left of all standard checks.


At checkout the total payment for your Property and School bill will reflect any interest applicable due to a delinquent bill. For your Water, Sewer and Garbage bill additional penalties may be added to your next bill.

At checkout the amount due may not reflect all penalties if a payment was made online after the due date.

Treasurer’s Office

All payments due to the City of Troy including the following can be paid in person in the Treasurer’s Office at City Hall during regular business hour Monday – Friday 8:30am – 4:30pm:

  • Bulk Trash Bill
  • Delinquent Troy School Taxes
  • Garbage Bills
  • Parking Permit Fees
  • Parking Tickets
  • Sidewalk Loan Payments
  • Tax Bills
  • Water Bills

The Treasurer’s Office accepts Master Card, Visa, American Express, or a Discover Card for parking tickets and parking permits only, for all other payments cash or check. Please make checks payable to: City of Troy.

Mail a Payment

If applicable, payments can be mailed to:

City of Troy
c/o Treasurer’s Office
433 River Street
Troy, NY 12180.

Make checks payable to: City of Troy. Please include the account number on your check.