Mayor Madden Issues Update on City Response to Record-Breaking Winter Storm

Mayor Madden Issues Update on City Response to Record-Breaking Winter Storm

For Immediate Release
December 3, 2019

Mayor Madden Issues Update on City Response to Record-Breaking Winter Storm

TROY, NY – Mayor Patrick Madden issued an update on the City’s ongoing response to a record-breaking December winter storm that dropped over 21 inches of snow on the Collar City. A Snow Emergency has been declared to help clear streets of snow and restore safe driving conditions.

Mayor Madden said, “Snow removal operations remain underway in neighborhoods across Troy. I encourage residents and business owners to observe all parking restrictions on designated Snow Emergency routes. Your cooperation will be critical to the success of plowing and snow removal in your neighborhood.

“This storm posed significant challenges throughout the weekend into Monday evening. We had the necessary resources and staff available to respond effectively to this major snow event. I commend the entire Public Works and Public Utilities staff who worked throughout the storm to keep roads open and passable for emergency vehicles and residential traffic.”

Concurrent with Snow Emergency removal operations, City crews are conducting normal snow plowing operations in Troy neighborhoods to clear snow & ice from streets. Additional snow removal operations are scheduled for portions of downtown Troy beginning Tuesday evening. Residents are asked to observe all scheduled & weather-related parking restrictions. Free overnight parking is available in the State Street Parking Garage and the 5th Avenue Parking Garage (5:00 p.m. – 8:00 a.m.).

Residents are encouraged to park vehicles in driveways (where available) or off-street lots to assist in keeping streets clear for plow vehicles to operate.

Snow removal operations are scheduled to continue on Wednesday, December 4, on designated Snow Emergency streets.

Please review the following tips and information:

  • Do not shovel snow into city streets – this can create a safety hazard for vehicles and reduces effectiveness of snow cleanup by City crews. Sidewalks adjacent to properties must be cleared of snow by 10:00 a.m., Wednesday, December 3, 2019. 
  • Help protect your family and neighborhood by shoveling out fire hydrants near your home or business. This will save local emergency personnel valuable time when responding to possible medical or public safety emergencies in your neighborhood. During an emergency, please dial 9-1-1.
  • Check in with your neighbors, family and friends – especially the elderly, or those with young children – who might need assistance after the storm.

We thank the public for their patience and cooperation at this time.

Snow Emergency

A Snow Emergency remains in effect for the City of Troy. Normal parking rules and regulations have been temporarily suspended on designated Snow Emergency streets only. Please note: non-emergency streets will be provided with basic plowing services.

  • Beginning 8:00 a.m., Tuesday, December 3, 2019, all vehicles must be parked on the EVEN-numbered side of designated Snow Emergency streets for 24 hours.
  • Beginning 8:00 a.m., Wednesday, December 4, 2019, all vehicles must be parked on the ODD-numbered side of designated Snow Emergency streets for the next 24 hours.

Vehicles parked in violation of these guidelines will receive a parking ticket and will be towed, both at the owner’s expense. 

Additional snow removal operations may be scheduled as conditions warrant. If necessary, an emergency may be extended an additional 48 hours with the odd/even parking restrictions starting over.

Snow Emergency Contact Information

  • For Snow Emergency information, call (518) 274-8769 for pre-recorded messages, visit or the City’s social media channels – Facebook ( / Twitter (
  • To locate a towed vehicle, please call the Troy Police Department non-emergency line at (518) 270-4421
  • For information on specific streets or vehicle impound locations, call the DPW dispatcher at (518) 270-4579
  • During an emergency, please dial 9-1-1
  • For additional questions regarding the City’s Snow Emergency program, please review the Frequently Asked Questions (FAQ) page on the City website.

For more info on the City’s Snow Emergency rules and procedures, visit

For additional updates, visit or the City’s social media channels – Facebook, Twitter

 Overnight and Off-Street Parking

During a snow emergency, residents are encouraged to use public parking lots in their neighborhood. Vehicles can be parked overnight only (5:00 p.m. – 8:00 a.m.) at the following locations:

  • Y Lot (1st Street)
  • 5th Avenue Parking Garage
  • State Street Parking Garage
  • 5th Avenue & Congress Street Lot
  • Front Street Lot
  • Green Island Lot

Permitted vehicles can utilize these lots during normal daytime hours of operation.

24 hour parking is available at the following locations during a Snow Emergency:

  • Little Italy Market Lot
  • 4th and Ferry Street Lot
  • Knickerbacker Ice Facility lot
  • Frear Park Golf Course lot

For a map and locations of available parking lots and garages available during a Snow Emergency, please visit

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Press Contact:
John Salka, Deputy Director of Public Information
[email protected] / (518) 279-7131