Mayor Madden Issues Update on City’s Response to COVID-19 Pandemic

Mayor Madden Issues Update on City’s Response to COVID-19 Pandemic

November 20, 2020

Dear residents and neighbors,

I’m writing to provide an update on the City’s response to recent spikes in COVID-19 infections in Troy and Rensselaer County.

On Thursday, 22 new positive cases were confirmed in Troy, more than half of 40 new positive cases in Rensselaer County. This is a part of a troubling increase in COVID-19 infection rates across the Capital Region and nationwide (over 1 million new COVID-19 cases have been reported in the United States over the last week).

A few City employees have tested positive or have been contact traced due to an exposure to a positive case. In each case, the city has worked with the Rensselaer County Department of Health to make sure quarantine protocols were implemented and followed. We are closely monitoring the situation, and remain in contact with Rensselaer County.

To help limit exposure for staff and avoid disruptions to the holiday season due to health issues, we will implement new safety protocols at City Hall. In an effort to reduce the possibility of exposure we are deploying some employees to work from home. While City Hall remains closed to the public, our staff is still working full schedules to maintain daily administrative operations. The public can contact individual City departments here with any questions or assistance needed.

COVID continues to create new challenges for our staff, local businesses, and residents. We ask for your patience and cooperation as we work to limit the impact on municipal services. Updates will be shared on the City’s Coronavirus webpage, our social media channels (Twitter, Facebook, Instagram), and via email updates (subscribe here).

What can you do to help? Wear a mask, observe physical distancing, and avoid gatherings this winter. The CDC recommends that travel be postponed, and that Thanksgiving events be limited to people in your household (more here).

We understand how disappointing canceling holiday festivities with friends and family can be. Unfortunately, gatherings can increase the chances of getting or spreading COVID-19 or the flu. By following public health guidelines we can protect vulnerable or immunocompromised individuals, limit the spread of the virus, and literally help save lives.

There is light at the end of the tunnel. Several vaccines are nearing approval. Distribution to healthcare workers and vulnerable populations expected to begin later this year. It will take all of us working together and following the rules to reduce transmission of the virus.

Please stay safe, wear a mask, and support our local businesses and restaurants.

Mayor Patrick Madden

For more information coronavirus, including symptoms, steps to prevent illness, and common questions, please visit the NYS DOH website at or the Center for Disease Control (CDC) website.