Tracking COVID-19 in our Community

Tracking COVID-19 in our Community

Dear neighbors and friends,

Thank you for your continued cooperation during our community’s response to the coronavirus pandemic. By wearing a mask, staying home, and reducing contact with others, we have slowed infection rates and entered Phase 1 of reopening under the New York Forward plan.

Tracking this virus is an important metric under NY-Forward, and NYS has launched regional contact tracer programs to accomplish this task. 

Please review and share the following information from New York State Department of Health on COVID-19 contact tracing:

New York State Contact Tracing

As we battle coronavirus together, tracing exposures to COVID is important to stop the spread.

The NYS Contact Tracing Program works with confirmed positive COVID-19 people to determine who they have been in contact with. Trained specialists reach out to those contacts about possible exposure. If you have been identified as a contact you will get a call from “NYS Contact Tracing” (518-387-9993).

Because the disease can be transmitted without symptoms, notifying people about a possible exposure is critical to stop the spread.

So, if you get a call from “NYS Contact Tracing” (518-387-9993) please answer. It is confidential and private.


For more information, recourses, and specifics of the NYS Contact Tracing Program, of if you’re interested in becoming a contact tracer, please visit

Thank you, and stay safe.

Patrick Madden
Mayor, City of Troy