TROY, NY (May 22) – The City of Troy has issued a boil water advisory for all customers in the East Side of Troy and the North Greenbush water system, in consultation with the Rensselaer County Health Department.
BOIL WATER ADVISORY
Loss of pressure in the City of Troy Water System and North Greenbush Water System
YOU MAY WANT TO CONSIDER BOILING YOUR WATER BEFORE USING
CUSTOMERS OF THE CITY OF TROY PUBLIC WATER SUPPLY LOCATED ON THE EAST SIDE, FROM PAWLING AND CONGRESS INTERSECTION EAST TO CITY LINE INCLUDING ALL SIDE STREETS, WINTER STREET TO CITY LINE, AND THE ENTIRE NORTH GREENBUSH PUBLIC WATER SUPPLY ARE HEREBY ADVISED BY THE CITY OF TROY DEPARTMENT OF PUBLIC UTILITIES THAT THEY MAY WANT TO CONSIDER BOILING WATER USED FOR DRINKING AND CULINARY PURPOSES.
On May 22, 2024, the water system on Taylor Lane lost pressure due to a Water Main Break, When the distribution pipes and mains lose pressure it increases the chance that untreated water and harmful microbes may enter the system.
For the next day or two you may want to consider boiling your water before use for drinking or culinary purposes. To do so, bring the water to a boil, let it boil for one minute and let it cool before using, or use bottled water certified for sale by New York State Department of Health. Boiling kills most of the bacteria and other organisms in the water.
Harmful microbes in drinking water can cause diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, some elderly, and people with severely compromised immune systems. The symptoms described above may be caused by other factors and are not just caused by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice.
What is being done?
The water main has been repaired, flushed and put back into service. Routine sampling and testing of the water will be completed. When samples determine that the water is safe this advisory will be lifted.
This notice is an advisory only and is not mandatory.
For more information, please contact the City of Troy Department of Public Utilities at 518-237-0241 or 518-237-0611 after hours or the Rensselaer County Department of Health at 518-270-2655.