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1. Will my service schedule change?

No, your service schedule will not change.

2. Will my recycling still be picked up on the same day?

Yes, recycling will still be picked up on the same day as your regular service.

3. Will I still be able to use my own, non-City issued trash barrel for my garbage?

No. Only City-issued trash barrels will be serviced.

4. What if I have an existing City-issued barrel?

Nothing will change if you have a City-issued barrel. You will continue to use the same one. 

5. When will I receive my barrel?

Delivery is anticipated to begin in late April. Please check back at this page (www.troyny.gov/cleanstreets) for details on your zone. 

6. What should I do with my old non-City issued barrel?

Option 1, use for non-trash purposes: You may continue using your old container for household purposes other than trash and recycling.

Option 2, put out for pick-up: Please check back at this page (www.troyny.gov/cleanstreets) for specifics, or call for more information. All containers will be recycled. 

7. Who do I contact?

• Program Details and Logistics: Office of General Services: (518) 271-5237.
• Trash and Recycling Service: Department of Public Works Dispatcher: (518) 270-4579.
• Communications: Deputy Director of Public Information: (518) 279-7131.

8. What will my barrel look like?

It will be 96-gallons, have wheels, and an attached lid. A limited quantity of smaller 32-gallon trash barrels will also be available to residents to satisfy their needs, ease of use, and aesthetics. The garbage fee will remain the same for both trash barrel sizes. To submit a request for the smaller size, please visit this page (www.troyny.gov/cleanstreets) or call (518) 271-5237.

9. How do I switch from private trash service to City service?

Please contact the Office of General Services at (518) 271-5237. Further instructions will be provided.