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2. Thank you for visiting the City of Troy's website. If you have a general question or billing concern, you may use the form below to send an email to a specific department at City Hall.
   
   For a quicker response, we recommend you contact the department directly. You can find a list of department numbers in our Department Directory. We also recommend you check the How Do I page for answers to questions you may have.
   
   Please visit our Online Services page to submit a request for service to the Department of Public Works or to report an issue to the Department of Public Utilities.
   
   Use these forms for:

   • Change of Address Form (PDF)
   • Code Enforcement Complaint Form (Use the following form for questions and inquiries only)
6. First Name*
7. Last Name*
9. Email
10. Phone
12. Subject*

    1. Billing
    2. Question
    3. Concern
    4. Comment
14. Department*

    1. Billing (Property/School)
    2. Billing (Trash)
    3. Billing (Water)
    4. Building Permits
    5. City Assessor (Property Info)
    6. City Clerk (Licenses/Permits)
    7. Code Enforcement Questions and Inquires Only (Use the previous link for violation complaints)
    8. Deputy Mayor's Office
    9. Economic Development
    10. Engineering Department
    11. Finance (Comptroller)
    12. Housing & Community Development
    13. Mayor’s Office
    14. Office of General Services (Please include house or building address with message)
    15. Parking (Billing, Permits, Ticket Disputes)
    16. Parking (Maintenance and Repairs)
    17. Planning
    18. Parks & Recreation
    19. Parks & Recreation (Youth Services)
    20. Purchasing
    21. Special Events
    22. Vital Records (Birth/Death)

    If the department you wish to contact is not listed, please contact them directly by phone.

16. Message*

    Important: If your concern is pertaining to an address please include it with your message.

18. Attention

    Communication made through email or any other computer messaging system shall in no way be deemed to constitute legal notice to the City or any of it's agencies, officers, employees, agents or representatives with respect to any existing or potential claim or cause of action.

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20. 1. Receive an email copy of this form.
21. Email address

    This field is not part of the form submission.

22. Submit

* indicates a required field