The City of Troy, Department of Public Utilities is dedicated to providing the highest quality drinking water and wastewater services to our residential, businesses and wholesale customers. The Department serves water to over 50,000 residents of Troy, as well as the industrial and commercial customers within the city, through over 13,000 service connections. In addition, the city wholesales water to the City of Rensselaer, the Town of Halfmoon, the Village of Menands, and portions of the Towns of East Greenbush, North Greenbush, Brunswick, Schaghticoke, Poestenkill, and the Village of Waterford.
Learn more about lead and drinking water. Lead in drinking water, although rarely the sole cause of lead poisoning, can significantly increase a person's total lead exposure. Lead enters drinking water primarily from the corrosion or wearing away of material containing lead in water service lines and household plumbing.
The illegal operation of fire hydrants is dangerous and can result in breaks and the malfunction of the hydrant when needed for fire emergencies. Keep neighborhoods safe; report open hydrants to 518-237-0241.
25 Water Plant Road Troy, NY 12180 Main: 518-237-0611 Fax: 518-233-7038
25 Water Plant Road Troy, NY 12182 Phone: 518-237-0611 or Phone: 518-237-0319 Fax: 518-233-7038
Troy City Hall 433 River Street Troy, NY 12180 Phone: 518-279-7100 Fax: 518-268-1682