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Solid Waste Management Annual Fee
Current Service Rate
The service rate for 2026 is $229, per residential unit.
Billing Questions
For questions regarding garbage billing, please call the Treasure's Office at 518-279-7115.
Pay Bill
Pay Online
Any processing fees associated with online payments are not received by the City, and are charged by the third-party vendor providing the service. See our pay online page for questions and help.
Pay in Person
The solid waste management fee can be paid in person at the Treasurer's Office in Troy City Hall at 433 River St. Troy NY 12180 during regular business hours Monday through Friday 8:30 a.m. to 4:30 p.m.
The Treasurer's Office only accepts cash, check, or money order as payment.
Pay by Mail
You may also mail a payment to:
City of Troy
c/o Treasurer's Office
433 River Street
Troy, NY 12180
Please make checks payable to the City of Troy. Please include the account number on your check.
Request a Receipt
Receipts for tax and garbage bills will only be given if the entire bill is presented with payment. When the entire bill is received with payment, the top portion will be stamped “PAID” and returned to the customer.
Request Copy of Bill
A copy of a bill can be sent to the property owner at no cost. A request for a bill by someone other than the owner of the property will be charged $5 per bill.
Billing Schedule
Each residential property is subject to a garbage collection charge. A service fee is charged annually, per residential unit. Payment will be due in two installments of each fiscal year to the City Treasurer's office.
- The first installment is due no later than April 30
- The second installment is due no later than September 30
If either date occurs on a weekend or holiday, payment will be due the next business day.
About the Solid Waste Management Fee
In 2017, the City Council approved the implementation of a solid waste management fee also known as the "Annual Garbage Collection Fee" for the City of Troy. This annual service fee helps the City improve solid waste collection services through more effective management of costs and implementation of environmental-friendly initiatives like composting and expanded single-stream recycling. The City developed an updated resource management and recycling program to reduce the volume of solid waste collected annually by the City.
For questions regarding the City's Solid Waste Management Program, please contact the Office of General Services at 518-279-7158.
Exemption
If you wish to apply for an exemption complete and download the "Solid Waste Collection Fee: Exemption Application Form (PDF)". Please return the form to the Office of General Services in Troy City Hall 433 River Street Troy NY 12180. You may also mail the form to:
City of Troy
c/o Office of General Services
433 River Street
Troy, NY 12180
- How is the City waste service billed?
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The City service is billed based on the units listed on your property per the Assessor's Office. Each unit will be billed at the current rate.
For example if your building has two units you will be billed at "2 units X the current rate". - I own and live in a two family home, but do not rent the second unit. Will I be required to pay a fee for both units?
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An owner-occupied two-unit property who has elected not to rent or occupy such residential second unit on a permanent basis can apply for an exemption from the fee for the non-rented unit. The owner of the property may complete an exemption form with the City's Code Enforcement office or download and complete the "Solid Waste Collection Fee: Exemption Application Form (PDF)".
Please return the form in-person to the Code Enforcement office at Troy City Hall, or by mail to:
City of Troy
c/o Code Enforcement
433 River Street
Troy, NY 12180Upon verification the fee will be exempt.
- I currently use a private garbage collection service. Will I be exempt from the solid waste fee?
-
Yes, any commercial or residential property that has private garbage collection service can be eligible for exemption from the collection fee upon completion and submission of the Solid Waste Collection Fee: Exemption Application Form and required paperwork. Upon approval, the fee will be exempted.
- I qualified for the Enhanced STAR property tax exemption. How does that affect the residential unit fee?
-
An owner occupied residential property who has received an Enhanced STAR designation will be entitled to the exemption of one unit from the solid waste fee. For example, if the owner lives in a two unit home and qualifies for the Enhanced STAR exemption, one unit in which he/she occupies would be exempt, but the additional unit would be subject to the fee. If the City has not applied the STAR exemption to your Solid Waste bill, please submit a Solid Waste Collection Fee: Exemption Application Form.
Please return the form in-person to the Treasurer's office at Troy City Hall, or by mail to:
City of Troy
c/o Comptroller's Office
433 River Street
Troy, NY 12180Upon verification the fee will be exempt.
- My property is a vacant building, parking lot, or garage. Will these parcels be exempt from the fee?
-
Buildings registered with the City's vacant building registry are eligible for exemption from the fee. Please provide a completed Solid Waste Collection Fee: Exemption Application Form along with a copy of a paid vacant building registration receipt or vacant building waiver.
Please return the Solid Waste Collection Fee: Exemption Application in-person to the Treasurer's office at Troy City Hall, or by mail to:
City of Troy
c/o Comptroller's Office
433 River Street
Troy, NY 12180Upon verification the fee will be exempt.
- I received a bill for a two-unit property, but my house is a one-family home. Why is this happening?
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If you believe your property was incorrectly identified, please contact the City Assessor’s office at (518) 279-7126 or (518) 279-7127.